Agreement to these terms
By visiting the shop, creating an account, placing an order, or contacting support, customers agree to follow these Terms of Service.
These terms apply to all customers, visitors, and account users of One of a Kind, Genuine!
Customers who do not agree with these terms should not place an order through the shop.
Using the shop
Customers agree to use the shop only for lawful shopping, account access, order tracking, and customer support.
Customers may not misuse the website, submit false information, attempt unauthorized access, interfere with checkout, or copy store content for misleading purposes.
The store may limit, cancel, or refuse service when activity appears fraudulent, abusive, unsafe, or inconsistent with these terms.
Accounts and customer information
Customers are responsible for keeping account access, checkout information, email address, phone number, and shipping details accurate and current.
Order updates, verification messages, tracking information, and support replies may be sent using the contact information provided at checkout or account signup.
Customers should contact support quickly if an order was placed with the wrong name, address, email, phone number, or delivery details.
Products, listings, and item condition
The shop may offer vintage, pre-owned, collectible, handmade, community-made, and select new items.
Each listing is prepared to describe the product, size, color, measurements, quantity, photos, and condition as clearly as possible.
Vintage, used, and collectible items may show normal signs of age, storage, handling, wear, fading, marks, or previous ownership.
Customers should review all photos, descriptions, measurements, condition notes, and policy pages before purchasing.
Colors, fit, scale, and small details may appear different because of lighting, screen settings, camera angle, item age, or material condition.
Orders and payments
Orders are reviewed after checkout and are prepared after payment is recorded, captured, approved, or otherwise confirmed by the store.
Checkout totals may include item price, shipping or delivery fee, transaction fee, discounts, and applicable taxes when configured.
Product listings, prices, availability, shipping cost, promotions, and checkout settings may change without notice.
The store may correct listing errors, pricing mistakes, stock issues, duplicate orders, payment problems, or checkout errors before fulfilling an order.
An order may be delayed, cancelled, or refunded if payment is not completed, the item is unavailable, the address is incomplete, or the order appears suspicious.
Shipping, delivery, and tracking
Customers must provide a complete and correct shipping address before the order is prepared.
Shipping timelines are estimates and may change because of carrier delays, weather, holidays, incorrect addresses, payment review, or order volume.
When tracking is available, customers should use the tracking page first because it may show the latest saved carrier, tracking number, delivery date, and arrival date.
The store may request additional information before shipping when the order details are incomplete or need confirmation.
Returns, refunds, and support review
Return and refund requests are reviewed under the store return and refund policy.
Customers should contact support with the order number, checkout email, photos when helpful, and a clear explanation of the issue.
Refund timing may depend on order status, item condition, payment provider processing time, carrier updates, and support review.
Items sold as vintage, pre-owned, final sale, clearance, custom, or condition-sensitive may have limited return options when explained in the listing or policy pages.
Store content and website updates
Store names, page text, product photos, listing descriptions, graphics, badges, and website content are provided for shop use and customer information.
Customers may not copy, repost, or reuse store content in a way that misleads others, impersonates the store, or harms the business.
The website, product pages, checkout flow, account features, tracking pages, and policies may be updated as the shop improves.
Questions and changes to these terms
Customers should contact support before placing an order if they need clarification about a product, condition, size, shipping, return, refund, payment, or account rule.
These terms may be updated when the store improves its checkout, fulfillment, customer support, security, account access, or policy process.
The last updated date at the bottom of this page shows when the Terms of Service were most recently changed.