Return requests should be sent within 7 days of the recorded arrival date.
Items should be returned in the same condition received, including any tags, packaging, or accessories sent with the order.
When applicable, vintage, pre-owned, or collectible items may show normal signs of age, handling, storage, or previous ownership. Those details are not considered defects when they were described or visible in the listing.
Original delivery fees and payment processing costs may not be refundable unless the store made a fulfillment mistake.
Refunds are reviewed after the returned item is received and inspected.
One-of-one, vintage, pre-owned, or collectible items may not be replaceable, but support can review a return, refund, or exchange request when needed.
How to start
Send the order number, checkout email, product name, reason for the request, and photos if the item arrived damaged or different from the listing.
Return condition
Items must not be used, altered, damaged, or missing parts after delivery unless the issue was already reported to support.
Refund method
Approved refunds are normally returned through the original payment method or another method approved by the store.
Final sale
Certain clearance, personalized, or clearly marked final-sale items may not be eligible for return unless required by law.